CRM trends to watch in 2011

Published on December 12, 2010

Web 2.0 Acceleration: If it wasn’t clear before, we now absolutely live in an instantaneous…

Read More

How inside sales can engage Customer 2.0, the social customer

Published on September 16, 2010

Web 2.0  –  Sales 2.0  –  Customer 2.0 How will these change inside sales? As the…

Read More