Lockton provides clients with risk management, insurance and employee benefits consulting services that improve their businesses. The producers have to often get on a flight to visit prospects and customers at various locations to build relationships, provide personalized consulting and penetrate nearby opportunities.

The Challenge

• The producers often plan travel schedules several months in advance by reviewing each territory. The trip may involve meetings in several towns within the metro area being visited.
• Need to view customer locations and see all contacts within those locations as a list, to review account history and better understand each customer’s needs.
• Want to efficiently identify and prioritize nearby opportunities, and initiate a conversation prior to visit.

Why ProsperVue?

• The first need that ProsperVue met is in reviewing territories and pre-trip planning. This was accomplished through pre-configuring the view and using a single click button.
• Lockton was able to pull all contact information as a list while displaying the location on the map, without being cluttered. While this is a simple request, other tools had too many “bells and whistles” which made it harder to get to the needed information.
• While on the trip, users could access ProsperVue on a mobile device to reach out to other prospects opportunistically as time permitted.

The Results

• Lockton top producers could plan their trips well in advance and prioritize which accounts and territories needed the most attention.
• Each trip was much more productive because ProsperVue made pre-call planning easier.
• The Company was able to further leverage ProsperVue to fill in time between meetings and cancelled appointments – thus ROI for the app could be achieved in just one trip!

Products & Services

Used to deliver these results: