Privacy Policy

 

Valgen, Inc (“Valgen”) is a licensee of the Valgen Technology Family of products, including ProsperVue, ProsperFleet, and other application offerings. Our goal is to build our user’s trust and confidence in our Services by promoting the use of fair information practices. This privacy statement covers the Web site www.valgen.com (“Site”) and personally identifiable information about users of our services and products (“Services”).

 

Information Collection, Use, Choices and Data Integrity

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may invite you to contact us with questions or comments, register for webinars or events, participate in surveys, request information or more information about our Services or log a support case to request technical support. Due to the nature of some of these activities, we may collect personally identifiable information, such as your name, address, email address and phone number, username, password and any other personally identifiable information you elect to include in your communications sent to us. In certain circumstances, we also may ask for your title, company name and additional company information such as annual revenues. We may also ask for demographic information in order to provide you with a more personalized experience.

If you request more information about our Services, we may use your personally identifiable information to send you the information you have requested. We may use your personally identifiable information to register you to use our Site, deliver certain goods, services or information you have requested, provide you with notices regarding Services you have purchased or products and services of our partners you may want to purchase in the future and other Valgen news, verify your authority to enter the Site and improve the content and general administration of the Site. You have the choice to opt-out of receiving emails from us about our Services or products and services of our partners, including promotions and events and other news. You can opt out of being contacted by us regarding our Services or products and services of our partners, including promotions and events as well as other news at any time by sending an email to info@valgen.com.

We may receive a confirmation when you open an e-mail from Valgen if your computer supports this type of program, in order to help us make e-mails more interesting and helpful.

In performing and providing our Services to you, we may have access to personally identifiable information that is included in the data that you provide to us so that we can provide our Services for you. For example, we may have access to certain usernames that you use to login to third party services and websites and data that you store in your accounts with such third party services. We do not store or use such personally identifiable information other than as necessary to perform our Services and provide our Services to you.

We use your personally identifiable information for the purposes for which it was collected as set forth above and not for promotional purposes or for use by third parties for promotional purposes.

Upon request and within 30 days, Valgen will grant individuals reasonable access to personal information that it holds about them. In addition, Valgen will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Please contact [email protected] to change your personal information gathered on the Site.

 

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.valgen.com

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: These cookies are used to personalize the advertisements so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
AnalyticsSyncHistoryNo description
bcookieThis cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
bscookieThis cookie is a browser ID cookie set by Linked share Buttons and ad tags.
CONSENTNo description
CookieConsentThis cookie stores the user's consent state for the current domain.
cookielawinfo-checbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-marketingThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Marketing".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
frThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
IDEUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
langThis cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidcThis cookie is set by LinkedIn and used for routing.
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
RULNo description
test_cookieThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
tl_10527_10527_17No description
tl_10547_10547_18No description
tl_10549_10549_19No description
tve_leads_uniqueThis cookie is set by the provider Thrive Themes. This cookie is used to know which optin form the visitor has filled out when subscribing a newsletter.
UserMatchHistoryLinkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVEThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSCThis cookies is set by Youtube and is used to track the views of embedded videos.
_calendly_sessionNo description
_fbpThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gat_UA-6250854-4This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gcl_auThis cookie is used by Google Analytics to understand user interaction with the website.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
_hjAbsoluteSessionInProgressNo description
_hjFirstSeenThis is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.
_hjidThis cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjIncludedInPageviewSampleNo description
_hjTLDTestNo description
_lfaThis cookie is set by the provider Leadfeeder. This cookie is used for identifying the IP address of devices visiting the website. The cookie collects information such as IP addresses, time spent on website and page requests for the visits.This collected information is used for retargeting of multiple users routing from the same IP address.

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

 

Safe Harbor

Valgen follows the Safe Harbor Principles published by the United States Department of Commerce (the “Principles”) with respect to the transfer of personal data from the European Union to the United States of America. This Privacy Policy details certain policies implemented throughout Valgen implementing the Principles and governing Valgen’s use of personally identifiable information provided to Valgen via this Site and through our services. If there is any conflict between the policies in this Privacy Policy and the Principles, the Principles will govern.

 

Privacy Policy Updates

Due to the Internet’s rapidly evolving nature, Valgen may need to make material changes to this policy or update this Privacy Policy from time to time. If so, Valgen will post its updated Privacy Policy on our homepage with a prominent material change notice. If any modification is unacceptable to you, you shall cease using this Site. If you do not cease using this Site, you will be deemed to have accepted the change.

 

Analytics Data Collection

As a premier analytics company, we employ analytics tools, algorithms and software technology(s) to help us track leads, better understand and manage our content and customer experiences on our Site (“data”) We use a unique identifier, similar in function to cookies, and are used to track the online data movements of our users.  This data is used to inform us what data is effective, as well as providing individual tracking data into our lead/prospect database on Salesforce.com.  This data may be viewed by salesforce.com, Valgen and our confidential providers.  This information would not be shared or sold to anyone other than these select Valgen staff.  Our Company goal is using this tracking and lead scoring data to assist us to be proactive in offering information, help and services to those who are most likely to need/want it.

 

Testimonials

We post testimonials on our web site which contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to [email protected].

 

Blogs, Forums and Chatrooms

If you use a bulletin board, blog, or chat room on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

 

Aggregate Information

The Site may track the total number of visitors to our Site, IP addresses, the number of visitors to each page of our Site and items clicked on our Site. Additionally, when we provide our Services to you, we may track aggregate and anonymous data that you provide to use to provide our Services to benchmark and improve our Services and ensure you are complying with the terms of your license from us. We may use this data in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to diagnose server problems, analyze trends, administer and improve the Site, track users’ movement, and gather broad demographic information for aggregate use.

 

Onward Transfer

We may provide or provide access to your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us. For example, a consultant may have access to your personally identifiable information while the consultant is performing services on our behalf if the services require access to your systems. Such third parties are required to agree to a confidentiality agreement with us regarding your personally identifiable information and we only authorize them to use your personally identifiable information that they may have access to as necessary to perform services on our behalf and not for their own marketing purposes.

We will also disclose your personally identifiable information and the aggregate information if we reasonably believe we are required to do so by law, court order, warrant, subpoena, legal process or regulation or in cooperation with any governmental investigation. We may transfer your personally identifiable information and the aggregate information to a successor entity upon a merger, consolidation or other corporate reorganization in which Valgen participates or to a purchaser of all or substantially all of Valgen’s assets to which this Site relates.

 

Access

You may correct, amend or delete your personally identifiable information that Valgen stores, except where the burden or expense to Valgen of providing access would be disproportionate to the risks to your privacy or where the legitimate rights of persons other than you would be violated. Please email [email protected] to correct, amend or delete your personally identifiable information.

 

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which Valgen does not have control (“External Web Sites”). Such links do not constitute an endorsement by Valgen of those External Web Sites. You acknowledge that Valgen is providing these links to you only as a convenience, and further agree that Valgen is not responsible for the content of such External Web Sites. Your use of External Web Sites and any products purchased on such External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

 

Security

Valgen may employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Valgen may use encryption, password protection and other security measures to help prevent unauthorized access to your personally identifiable information.

 

Questions

If you have any questions regarding this Privacy Policy please contact us via email at [email protected] or at:

Valgen, Inc.

21720 W Long Grove Rd C-201, Deer Park, IL 60010

USA

www.valgen.com

[email protected]

 

Effective Date 1/01/2010 – V4.2

Updated 12/18/2018

Updated 5/13/2021