ProsperFleet Help Center
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Request More Credits
Do you see a gear icon in ProsperFleet’s side menu?
No
Credits are assigned to you by the Administrator of your ProsperFleet account.
Ask your account’s Admin to give you more credits.
Yes
You have Admin status. You can give credits to yourself and others. Follow the steps on the Manage Credits help page.
If you need to purchase more credits or need any other help, reach us at prosperfleet.support@valgen.com
Error Message: Not Enough Unassigned Credits
This means there’s not enough unassigned credits in your account to give to a user.
There’s two solutions to this:
- There might be credits assigned to users who aren’t actively using ProsperFleet. You can move credits to others who need them. See the “From User to User” steps on the Manage Credits help page.
- You might need to purchase more credits for your account. Please reach out to us at prosperfleet.support@valgen.com.
