Verizon Connect is a leading global provider of mobile workforce solutions. Their solutions enable small to enterprise businesses to meet challenges with managing local fleets, and to improve the productivity of their mobile workforces.

The Challenge

• With Fleetmatics’ (now Verizon Connect after acquisition) consistent growth year over year, the company needed a way to data map its customers and prospects.
• With a constant stream of new sales reps not familiar with new territories, Verizon Connect needed a way to onboard their employees quickly so they would be successful.
• Marketing wanted to enhance regional marketing events with local awareness email campaigns.

Why Valgen?

• With our inside sales focus, Valgen’s ProsperVue offered the only pure call center geolocation solution completely integrated into Salesforce.
• ProsperVue applied to every aspect of the sales pipeline, from sales and marketing to customer support.
• Ease of use and price point also contributed to Verizon Connect’s decision to implement.

The Results

• Verizon Connect’s inside sales team uses location intelligence for prospecting. This led to increased call conversions by 30%, appointments by 16% and deal size by 26% – compared to a control group where ProsperVue was not used.
• ProsperVue simplified training and accelerated on-boarding, achieving 70% adoption with senior sales reps and 100% with new reps.
• The company saw a 15x return on its ProsperVue investment within 6 months.

Products & Services

Used to deliver these results: