Most important questions to ask before buying fleet leads data
Long story short: When you seek fleet data, ask the right questions to be sure the data is right for you.
Searching for fleet lead data often starts with Google. You browse the results, visit a website and confirm they have fleet data. Then talk with a sales rep, ask a few questions and buy some data or subscription access to it.
You might ask:
- How current is your data, how often is it refreshed?
- How reliable is it, what guarantee do you provide?
- I need “x” number of leads, what’s the cost?
These are important questions. But there are others just as important.
Because if you purchased a list based just on the above questions, results likely didn’t meet expectations.
Likely, the questions did not confirm whether the fleet data fits your specific needs.
Let’s look at how to ensure the fleet data helps you target the right companies, right fleet, right contact for your business …
Identify the Right Companies
Even if a company has vehicles, that doesn’t mean it’s a good prospect for you.
There could be many reasons, but mostly, it’s likely your solution doesn’t serve the specific needs for that company. To align your solution with the fleet data you purchase, you could ask the data vendor:
- Do they give detailed industry/SIC data you can pick from? You should be able to buy data from industries where your best customers come from. Does the data have good coverage in those industries? Also, identifying industries to exclude is equally important. This prevents wasting money on data you won’t use.
- Do they give corporate linkage, vehicle locations and location type? This can be incredibly useful in ABM campaigns in the mid- and enterprise markets.
- Can they give you data from specific geographic locations? If you sell nationally, this is less of a concern. But if your market is local or regional, you want geofenced data.
Target the Right Fleet
Make sure you ask these questions to confirm that the fleet is appropriate for you:
- Can they give data for specific fleet sizes that are important to you? Ask how much data they have for the fleet size you target. Whether you focus on fleets with 10-100 vehicles, or 500+ vehicles, they should give you data with this fleet size detail. The vast majority of fleets have 10 vehicles or less. So, if you are targeting 50+ vehicles, you should know how much data in that segment the vendor has and have the ability to purchase only that data, so you don’t waste money buying data in the wrong segment.
- Do they break out data by vehicle class (1 through 8), or light, medium and heavy duty? Can data be further broken out by body type? Because, if your target market is Class 1-4 but 80% of your vendor’s data is Class 7-8, you can waste 80% of spend! The opposite is obviously true too – if your product is for DOT compliance, you want the ability to target only those fleets.
- Can they get more information such as financing, ownership status, etc.? This helps you to know the realistic number of vehicles in your target market.
- Can they tell if the fleets were acquired new or used? This can be another important factor in finding the right prospects. If you sell auction and remarketing services, the fleets that previously bought used vehicles might be better prospects.
- Can they provide VIN-level vehicle data? Sometimes you might need to know detail about a fleet such as brand, fuel type, engine type, etc.
Reach the Right Contact
This is my personal favorite, and truly the “rubber meets the road” moment. You are literally throwing away money if the data provider cannot offer significantly precise, accurate and up-to-date contact info to reach influencers and decision-makers. Some questions to ask here are:
- How many contacts per company do they have? Can they give multiple contacts per company for larger fleets? Because the more contacts, the more likely you can zoom in on the right contact for your product or service. For example: fleet, transportation, safety, procurement, operations, logistics, DOT compliance, driver training, recruiting, etc.
- What job titles do they have? If they have only one contact and it’s not the job title that you most often talk with, it’s possible their contact data is irrelevant for you. This is a sign that the contacts are mostly coming from the DMV or DOT registration. Especially for the larger fleets, this might not be the person you want to reach.
- Can you get accurate phone and email? What is the deliverability SLA (service level agreement) they guarantee for emails?
This question will uncover a common problem:
- How many companies does the list provider have? If it’s a limited number, then they are re-selling the same company data (and likely the same contact data too) over and over. That’s bad news. Because a dozen of your competitors likely already called that person, by the time you get the list and call.
If you don’t get convincing answers to the above questions, continue your search for data.
Not all fleet data is created equal. Hopefully, these questions will help you to vet the data providers (including Valgen’s ProsperFleet data) to be sure it’s the data you need. And, so you can get enough accuracy and volume of data so you can consistently and predictably scale your growth. Isn’t that the whole reason why you started the search for fleet data?
President & CEO at Valgen
Rainmaker extraordinaire for our clients. Turns databases into gold. Analytics executive and entrepreneur with a track record of producing significant and sustained revenue gains for sales teams in transportation, high tech & financial services.